In its renewed investment strategy for India, Ferrero has
opted to source for its raw materials locally to a tune of 90%. This has,
however, come with the commitment that the company will work with local
suppliers to enable them improve the quality of their supplies. It brings to
the fore the trade-off between international and local sourcing and
implications for strategic management. Local sourcing has a number of merits,
main among them being that the products acquire the image of local products.
Research into consumer trends around the world indicate that
demand for local products is on the rise. The only time the consumer will
prefer a foreign product is when there are few local alternatives that measure
up to the quality and consumption experience derived from it. The tendency of
the consumer to see their own as being beautiful and equal to the international
standards tends to be high. This is especially so among countries with a high
level of national pride such as India and China. For organisations that opt to
maintain their global brands, the alternative approach is to source for raw
materials locally. They can then use this argument to appeal to the consumers
and emphasise on their products being local.
The second merit of local sourcing is the benefit of gaining
access to the existing business networks for these suppliers. In countries such
as China where networking is an important element of business success, gaining
access to such networks is essential. This strengthens the local positioning of
these international brands; enabling them to negotiate and gain affordable
access to the existing distribution networks among other advantages. The cost
merits can also play an important role. Where an organisation is operating in a
low-income country, the cost of raw materials is likely to be much lower. Its
presence in the market enables such a company to bypass brokers and deal
directly with the primary producers. This saves on the cost of supplies.
On the other hand, local sourcing makes it difficult for the
organisations to obtain the best quality supplies. This can be a major
challenge in strategic management; especially where product quality is
considered to be one of the main strategic elements of the products. If product
quality cannot be assured, the organisation becomes less competitive. As can be
seen in the case of Ferrero, the decision to source for supplies locally was
implemented together with a quality development programme aimed at enabling
suppliers improve on the quality of the products. The cost of such a programme
must be diagnosed to be less costly than the benefits derived from it.
Strategic managers should be able to compare the benefits of local sourcing to
the costs and determine whether or not to pursue this strategy.
In Ferrero’s case, the decision was to invest in improving
the quality of the milk producers and source for 90% of its raw materials
locally. On whether this strategy will work in favour of Ferrero in India, the
performance of the company will tell.
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