Business Functions and Processes – Resit Assignment

Task:

Porter (1979) depicted the firm as a ‘value chain’ comprising activities performed by its constituent functions. These functions may be found in most organisations and each contributes to the overall competitiveness of the business and helps it to gain and maintain an advantage in the marketplace.

Discuss how functional activities need to be aligned in order to support an organisation’s strategic goal to engage in continuous improvement.

Indicative Reading:

Your assignment should draw upon a range of contemporary academic literature from journals and textbooks.

The following articles should help you to begin your literature review but you MUST NOT rely upon these few articles alone!

Bernett, Rick; Nentl, Nancy. 2010 Opinions and Expectations About Continuous Improvement Programs. Journal for Quality & Participation, Vol. 32 Issue 4, 35-38

Singh, Jagdeep; Singh, Harwinder. 2013 Continuous Improvement Strategies: an overview.  IUP Journal of Operations Management, Vol. 12 Issue 1.32-57

Hsin Hsin Chang. 2005 The Influence of Continuous Improvement and Performance Factors in Total Quality Organisation. Total Quality Management & Business Excellence, Vol. 16 Issue 3. 413-437

NOTE:

Word limit = 5000 +/- 10%

All in-text references DO COUNT towards the word limit.

The reference list DOES NOT count toward the word limit.

Text should be font size 12, 1.5 line spacing, Arial or Times New Roman font.

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