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Thursday 29 June 2017

Report on equal employment opportunity: focus on human resource management policies and practices at OneSteel

Executive summary

The main issues identified in relation to OneSteel are that gender inequality is still high despite the form commitment by the organisation to the contrary. There also seems to be a perception that service staff jobs are a preserve of the males as indicated by females being only 2% in that job level. This fact also indicates that the production processes are unhealthy and strenuous hence the rationale to keep women out of them. Unfairness in promotion is indicated by the fact that the proportion of female employees lowers as one move up along the ladder. These are some of the issues addressed.

Recommendations for use of accelerated affirmative measures to increase the proportion of female employees in the organisation
-          Enhanced training
-          External recruitments where talent is not available within
Recommendations for Enhanced job flexibility through job rotation:
-          Facilitate job rotation across different departments
-          Encourage women to report early in case of pregnancies and conditions warranting future flexibility requirements
-          Do inter-departmental training
Recommendations for Improved working conditions for manual employees and publicising the change
-          Facilitate upgrading to make manual jobs less strenuous
-          Demystify the department and encourage women to get involed
This report recommends that these measures be implemented to make gender parity easily achievable at OneSteel. Further details are as contained in the report.  

1.0 Introduction

OneSteel is a constituent company of Arrium, a mining and manufacturing company operating in Australia. It is the manufacturing and recycling division of the larger corporation. The management model at OneSteel is a decentralised one where different divisions are empowered to make decisions that are specific to them including human resource management decisions. The company makes efforts to entrench equality and maintains a comprehensive policy for ensuring transparency and equality in its human resource management practices. The company’s report on equality indicates that the females are greatly outnumbered in the organisation forming only about 11% of the total employee population. This is in addition to the fact that some categories such as service staff have only 2% female (Appendix 1). In addition to this, the percentage of women seem to decrease as one moves up the management ladder and this is an implication that promotion and training practices may need to be revaluated.  The main weakness in the making of this report is that the main source of information is the company which would ordinarily be expected to put more emphasis on facts that put them in positive light at the expense of any prejudicial information. Nevertheless, weaknesses in the policy can be deduced from the statistics provided.

2.0 Recommendation 1: Use of accelerated affirmative measures to increase the proportion of female employees in the organisation

2.1 Brief description of recommendation

This recommendation shall target promotions, internal appointments and appointment of new female managers at the management level. The idea will be to send the message of equality by demonstrating the commitment of the management teams to bring this about. Resorting to recruiting women at the higher levels of management will be useful in promoting gender equity without necessarily impacting negatively on performance as such new employees would certainly be qualified for the job. The scope for the implementation of the policy will be the manufacturing and distribution divisions.

2.2 Existing initiatives within the organisation

The current initiatives in the company are such that participation of females is higher than their average rate of 11%. For instance, Steelers leadership program contained 25% females; 16% of new recruits are women; and internal appointments contain 23.4% women (Appendix 1). This means that there is a marginal approach for affirmative action. But this approach is too marginal to entrench equality. If the trend is to be maintained, it would take decades before equality is realised. The new initiative suggests more radical measures such as raising the numbers to at least 35% for each training initiative. However, these initiatives are not sufficient as maintaining the trend would mean that equality would not be realised in the foreseeable future.  Besides, these initiatives have not been sufficient to guarantee the maintenance of proportional representation as one move up the ladder. The fact that the percentage of women reduces as people rise in the organisation indicates that there is women are edged out of promotions.

2.3 Level of union involvement

Embracing affirmative action may mean that the organisation would have to reconsider its position on fairness in appointments and promotions. The women who may be slightly less qualified than their male counterparts may be favoured in order to improve on the gender balance. These likely claims of unfairness make it important that the support of the unions be procured before the processes are embarked on. The unions to be consulted in this case are the Australian Worker’s Union whose main goal is to fight for the rights of the workers in terms of remuneration and working conditions (The Australian Workers’ Union, 2013). Where initiatives are to extend to the technical and engineering aspects, the union to consult is the Australian Manufacturing Workers’ Union which also ensures that workers’ rights to fairness and good working conditions are upheld in addition to helping the organisation access trainings which they conduct for their professionals when promoting affirmative action (AMWU, 2013). The consultations shall be formal to avoid future disputes.

2.4 Organisational context

In the implementation, it will be important to appreciate the fact that certain departments may need certain levels of expertise. The organisation lists some responsibilities such as engineering as male jobs and cites them as among those in which little progress has been made in creating gender equity (Appendix 1). There is little mention of ‘male’ jobs in distribution except store keepers and this means that this department can possibly accommodate more ladies.

2.5 Theoretical basis

 Even though the law outlaws any form of discrimination in the organisation, organisations are encouraged to pursue affirmative action in order to improve on gender balance (Commonwealth of Australia, 2013). However, this is only for as long as it does not grossly impact on the rights of the male employees who are also entitled to equality and non-discrimination in the workplace. The involvement of unions is entrenched in law even though it is not mandatory. The unions only need to be available to ensure that sufficient checks are in place to guarantee fairness.

2.6 Merits and demerits of proposed measures

Merits

  • Attainment of gender parity
  • Healthy culture backed by a balanced employee pool

Demerits

  • Risk of discriminating against male employees hence lower motivation and performance
  • Poor attitude by women workers relying on favouritism through company policy

2.7 Monitoring and reporting of problem

Targets should be set for each element of human resource management. Aspects such as recruitment, training and promotion should be done. This should be done on an annual capacity where the proportion of women within the organisation rises by at least 5% until the overall percentage is over 45%. The department would accordingly report regularly on progress based on comparative analysis on observed trends. It is recommended that the officers in charge of human resource management in the manufacturing and distribution sections be in charge of implementation and report to management team in charge of all OneSteel operations for further directions.


3.0 Recommendation 2: Enhanced job flexibility through job rotation

3.1 Overview

This suggestion concerns promotion of women participation in roles that would not usually offer the levels of flexibility needed. For instance, factory staff would need to be on location regularly in the manufacturing division. The same would apply to drivers and storekeepers. In this proposal, the need for women to work from home to home is acknowledged and for those working in non-flexible positions, strategic job rotations can come in handy. This would in essence require high levels of training to equip employees to handle jobs in most designations. Rotation is proposed between the manufacturing and the distribution divisions of OneSteel. Needless to mention, this would also call initiatives to facilitate work from home such as through enhanced network capabilities.

3.2 Existing initiatives

The company allows employees to embrace flexibility of work schedules and this is done by allowing them to work online from home. This may be very favourable to the female employees. However, in certain functions like service staff involved in factory operations, this work arrangement may not be sustainable. Flexibility can on the other hand be promoted through job rotation. For instance, as soon as an employee is aware that she’s pregnant, she can notify the management which would then assign her to job roles that she can handle while pregnant and shortly after childbirth.

3.3 Levels of consultations needed

The role of the unions in protecting employees from abuse is well defined. This is especially in situations where conditions of work could change abruptly. However, in this case, consultations shall be limited and shall be on a case by case basis. It is expected that employees who will be opting to settle for flexible work arrangements will be willing to make concessions in terms of pay and other rewards. However, consultations where there is a grievance will be handled in consultation with the relevant union officials (Australian Worker’s Union, Australian Manufacturing Workers’ Union and Transport Workers’ Union). This low level of consultations is advised since such rotations will not be many and the complaints arising even fewer.

3.4 Organisational context

OneSteel runs a decentralised form of management where each division is largely responsible for its own decision. This implies that the level of communication between the manufacturing and the distribution functions is limited. It’s therefore expected that a lot of training would be needed in order make the rotations possible. Embracing rotation as a tool for promoting gender equity in jobs that are inflexible and therefore unattractive to women is an exercise that requires skill. It would also require that the overall management structure be revised to allow for deeper interaction between the manufacturing and the distribution divisions. The gender parity angle comes out in this arrangement where situations normally associated with women such as pregnancy occur and the woman anticipates that she’ll need to embrace flexible work arrangements in the future. This becomes the triggering factor for the rotation to ensure that such inflexible jobs do not discourage females from going for them.

3.5 Theoretical basis

Irrespective of the motive for job rotation, it tends to work in the same way. Employees are assigned to different positions need training and are also often forced to accept different terms of payment that are in accordance with their new positions . This makes the negotiation process intricate and potentially contentious. Through the help of unions, contentions can be cleared but often at the expense of the employees (Heery, 2009). This is what discourages many organisations from embracing this level of flexibility.

3.6 Merits and demerits

Merits

  • Women will not shy away from non-flexible jobs knowing that they can be rotated whenever need arises
  • This raises the total number of female employees hence achieving gender parity
  • It can create higher motivation especially those working from home

Demerits

  • Frequent disruptions of work can affect performance
  • It may be costly where the organisation is not able to review job conditions to suit the new positions held

3.7 Monitoring and reporting

The effectiveness of this approach shall be gauged by its ability to encourage women to take the non-traditional jobs in the promise that considerations for rotation shall be made whenever necessary. Its impact on performance shall also be monitored and reported regularly by comparing the rate at which performance targets are met. The officers in charge of human resource management in the manufacturing and distribution sections would be in charge of implementation and report to management team in charge of all OneSteel operations for further directions.


4.0 Recommendation 3: Improved working conditions for manual employees and publicising the change

4.1 Description

In this recommendation, manual jobs that are categorised as men’s jobs are made easier by making them less strenuous. This recommendation is based on the presumption that women tend to avoid service jobs due to the fact that they may be strenuous to execute. Improvement of the working conditions by facilitating tools to make work easier will be expected to make the work more attractive to women. Publicising of the new working conditions to demystify them and attract women into them will also be done. This will reduce the challenge of women being unavailable for selection even where there is a commitment to give them a fair chance.

4.2 Existing initiatives

At OneSteel, the main commitment in regards to equality is the commitment to provide all employees with a fair chance. However, there as insufficient initiatives to make the jobs that are perceived as male jobs manageable by women.

4.3 Level of union involvement

The introduction of new working gear to make work easier is supposed to be welcomed by unions whose main preoccupation is to ensure that the best working conditions are facilitated by the organisation.  They are expected to provide recommendations for better working conditions especially drawing from real examples where some of their female union members have been able to successfully execute manual tasks. Since this is being applied to both the manufacturing and distribution divisions, the unions to be consulted will be Australian Worker’s Union, Australian Manufacturing Workers’ Union and Transport Workers’ Union. The type of consultation will either be formal or informal depending on the circumstances.

4.4 Organisational context

The composition of women in the service level staff category is a dismal 2% of the employees. This is attributable to the fact that the jobs may be manual and with inadequate facilitation to reduce strain. This could be the reason why women may be keeping out of the job category and preferring to go for jobs that may be easier to handle in administrative capacity where their proportion is at 41%. By creating good working conditions, the organisation is able to attract more females hence making strides in making them more gender balanced.

4.5 Theoretical basis

The improvement of working conditions goes to the heart of employee motivation theories. Employee performance is directly affected by the nature of the working conditions that they are exposed to. Creating work environments in which neither gender is prejudiced is very important in promoting equality (Deirdre and Mary, 2012). Organisations can also be compelled to change its internal operational systems where it could be proven that they are in violation to either gender’s ability to function properly. Irrespective of the facts of law, improving working conditions not only improve the performance of the females but also that of their male counterparts (Baird, Williamson and Heron, 2012). It’s therefore likely to yield good results as far as performance is concerned.

4.6 Merits and demerits

Merits

  • It may lead to better performance for males and females alike
  • It may encourage participation in ‘male’ jobs by females hence promoting gender parity

Demerits

  • It may be costly to achieve higher forms of facilitation that makes manual jobs much easier to execute

3.7 Monitoring and reporting

The effectiveness of this initiative shall be monitored by gauging productivity and through surveys to establish the extent to which the new measures have made work easier for both males and females. The rate at which the cited jobs are being applied for by women would also be a good measure to monitor performance. The officers in charge of human resource management in the steel manufacturing would be in charge of implementation and report to management team in charge of all OneSteel operations for further directions. 

 

4.0 Summary

In this report, the main suggestions made involve efforts to fast-track measures being taken to promote gender parity at OneSteel. It was observed that even though the policy of fairness is already in place, the gender disparity is still very high in the organisation. Differences in work description can be exploited to raise the percentage of women in areas that can easily be handled by women such as in the distribution department to make up for imbalances in areas such as engineering where bridging the gap may be difficult due to difficulties in getting competent women. Other measures suggested include using job rotations to promote flexibility and making manual tasks easier through provision of equipment to make them less laborious hence enable women to handle them in addition to making work easy for all employees. If these measures are implemented as suggested, gender parity wold be improved within a relatively short time.
References
Deirdre, C. & Mary, Q. (2012).  Attitudes to employment law and the consequent impact of legislation on employment relations practice. Employee Relations, 34(5), 464-480
Heery, E. (2009). Labor Divided, Labor Defeated . Work and Occupations, 36(3), 247-256
The Australian Workers’ Union, (2013). Your rights & entitlements. Retrieved from: http://www.awu.net.au/your-rights-entitlements
Baird, M., Williamson, S. & Heron, A. (2012). Women, Work and Policy Settings in Australia in 2011. Journal of Industrial Relations, 54(3), 326-343
Commonwealth of Australia, (2013). Workplace Gender Equality (Matters in relation to Gender Equality Indicators) Instrument 2013 (No. 1), Retrieved from: http://www.comlaw.gov.au/Details/F2013L00434
AMWU, (2013). The Union: About Us. Retrieved from: http://www.amwu.asn.au/the-union/


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